Community Management Mastery

What You'll Learn In This Course

How to Get Business Value from Your Community

Create an online community that builds awareness generates leads and sales, and encourages your brand advocates to become active promoters for your business. Learn how to turn transactional customer relationships into lasting emotional bonds.

How to Create Content that Drives Member Activity and Builds Relationships

You’ll learn strategies to initiate and sustain discussions that drive bonding member-to-member relationships. Plus, discover new ways to make your community stand out from all the other noise on social media.

The 2 Major Growth Methods to Get Your Community Off the Ground…

One of the biggest hurdles to starting new communities is getting people to talk. You’ll learn two popular growth methods that will get your first members participating and engaging in your community space.

Metrics that Matter (and the ones that don’t)
Learn how to properly measure growth activity and experience to determine the health of your community. The healthier your community is the more value your business will get and the happier your members will be.

Meet Your Lecturer

Suzi Nelson is DigitalMarketer's Lead Community Strategist.

She provides assistance, support, encouragement, and advocacy for DigitalMarketer’s private customer group by bridging the gap between company, content, and customer. In her time at DigitalMarketer, the community activity has increased 92.81% through her strategic approach to relationship building and reinforcing positive customer experiences. When not fostering DigitalMarketer’s community, she is adamantly defending the Oxford comma, hanging with her two rescue dogs, or trying to convince her friends and family that her Netflix addiction really isn’t that bad.

Limited Time Offer

Single Course

$ 1187

Five Courses

$ 2200

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